Steampunk Artifacts Complaints Policy

If there are elements to our website that you disagree with, the facts, the products, or just us in general! Then we would like to provide you with a clear way of reaching us.

Our contact us page is the best way to reach us, we read all emails and respond to all genuine queries or complaints.

We will do our best to respond to your complaint within 2 weeks of reading it. If you are requesting we change the website, providing the request is a reasonable editorial change, we will do our best to action this within a further 2 weeks of acknowledging we have read and agree with the complaint.

If your complaint is about another company whose products we have mentioned in our editorial content, then we are afraid you will have to take the complaint up directly with them.